### Q1: What are low-code platforms and how do they differ from traditional coding environments?  
### Q2: How can low-code platforms enhance customer service processes by integrating Generative AI capabilities?  
### Q3: Can you identify one challenge that non-technical users might face when using low-code platforms?  
### Q4: How does the use of low-code platforms contribute to faster project timelines within a business?  
### Q5: In what ways can low-code platforms support collaboration between technical and non-technical staff?  
### Q6: What are some specific advantages of using built-in templates and components in low-code platforms for financial services?  
### Q7: How can a low-code approach facilitate the development of applications while ensuring compliance with regulations such as SOX?  
### Q8: What features of Salesforce Lightning might be particularly beneficial for a fintech company focusing on customer engagement?  
### Q9: How would you effectively communicate the benefits of low-code platforms to a team that is skeptical about using them?