### Q1: What is a simple way generative AI can personalize customer interactions in a financial service setting?  
### Q2: How can Salesforce Einstein's predictive analytics help sales representatives prioritize their leads?  
### Q3: What are some challenges organizations might face when implementing AI-driven customer interactions?  
### Q4: How can generative AI tools improve customer satisfaction in a B2B context?  
### Q5: In what ways can AI-powered insights enhance marketing strategies for financial services?  
### Q6: What are the implications of using generative AI for customer service in a rapidly changing market?  
### Q7: How can effective communication with customers enhance their experience when using AI-driven services?  
### Q8: What communication strategies can be employed to help customers understand AI-generated recommendations?  
### Q9: How important is it to maintain transparency with customers regarding AI usage in their interactions?