### Q1: What is the first step in the framework for data-driven decision-making?  
### Q2: How can you use SQL to analyze customer purchase behavior and what is an example of a basic SQL query?  
### Q3: What are some advanced SQL techniques you could use to segment customers based on their purchase history?  
### Q4: Why is it important to define relevant KPIs that align with your business objectives?  
### Q5: How would you effectively monitor KPIs using dashboards or reports?  
### Q6: What steps would you take if you found that a KPI indicated poor performance?  
### Q7: How can you communicate the importance of data-driven decision-making to your team?  
### Q8: What strategies would you use to present complex data insights in a way that is easily understandable?  
### Q9: How can effective communication influence the implementation of data-driven decisions in an organization?