### Q1: What is the basic definition of Generative AI?  
### Q2: How can Generative AI be adapted to generate personalized financial advice for clients?  
### Q3: What are some challenges associated with implementing Generative AI in customer service operations?  
### Q4: How can Generative AI enhance customer engagement in the financial services sector?  
### Q5: In what ways could Generative AI help streamline processes in marketing and advertising for Fintech?  
### Q6: What potential risks should be considered when using Generative AI for customer service interactions?  
### Q7: How might effective communication skills enhance the integration of Generative AI in customer service?  
### Q8: In what ways can you convey the benefits of Generative AI to stakeholders in your organization?  
### Q9: How can you foster a culture of acceptance and understanding regarding Generative AI among team members?