### Q1: What is the basic definition of Generative AI?  
### Q2: How does Generative AI utilize machine learning techniques to enhance its capabilities?  
### Q3: What are the main components of Generative Adversarial Networks (GANs) and how do they function together?  
### Q4: In what ways can Generative AI improve customer service interactions in the financial services sector?  
### Q5: How can Generative AI be applied to create personalized marketing materials for clients?  
### Q6: Discuss the potential impact of Generative AI on customer engagement strategies in your organization.  
### Q7: How can you effectively communicate the benefits of Generative AI to your team members?  
### Q8: What strategies can be used to address concerns about the use of Generative AI in customer service settings?  
### Q9: How can you present the historical evolution of Generative AI in a way that is engaging and informative for your audience?