### Q1: What is a simple way AI can personalize financial product recommendations for customers?  
### Q2: How can you apply a mixed approach to enhance customer support using chatbots in your organization?  
### Q3: What are some challenges in implementing data-driven insights for customer retention in a fintech business?  
### Q4: How can you utilize chatbots to automate customer support in your current role effectively?  
### Q5: In what ways can adopting a low-code approach facilitate the integration of AI/ML in enhancing customer experience?  
### Q6: What factors should be considered when analyzing the effectiveness of a chatbot's interactions with customers?  
### Q7: How can personalized services improve customer loyalty in a finance-related business?  
### Q8: What advanced techniques could be included in a hands-on coding approach to improve AI-driven customer engagement?  
### Q9: How can clear communication of data-driven insights help in addressing customer satisfaction issues?