### Q1: What is Generative AI, and how does it differ from traditional AI in terms of content creation?  
### Q2: How has the evolution of Generative AI impacted its applications in the financial services industry?  
### Q3: What are the core features of Generative AI that make it valuable for businesses, particularly in customer service?  
### Q4: How can Generative AI enhance customer engagement through personalized marketing messages?  
### Q5: In what ways can Generative AI be utilized to automate routine tasks within a financial services organization?  
### Q6: What specific Generative AI applications do you think could improve operational efficiency in your organization?  
### Q7: How would you communicate the benefits of Generative AI to stakeholders who may be unfamiliar with the technology?  
### Q8: What strategies would you employ to explain the complexity of Generative AI to a non-technical audience?  
### Q9: How can you effectively articulate the relevance of Generative AI in modern business contexts to your colleagues?