### Q1: What is the main function of traditional AI as described in the content?  
### Q2: How does Generative AI enhance customer engagement compared to traditional AI?  
### Q3: What are the limitations of traditional AI systems in the context of customer service?  
### Q4: In what ways could you leverage Generative AI to tailor marketing messages for clients?  
### Q5: How can traditional AI contribute to risk assessment within the financial services industry?  
### Q6: Describe a scenario in which Generative AI might improve decision-making in your organization.  
### Q7: How would you explain the difference between Generative AI and traditional AI to a colleague?  
### Q8: Why is it important to understand the nuances of human creativity when working with Generative AI?  
### Q9: Reflect on how effective communication can impact customer loyalty when utilizing AI technologies.