### Q1: What is generative AI, and how does it differ from traditional AI systems?  
### Q2: Can you describe how Generative Adversarial Networks (GANs) contribute to the realism of generated content?  
### Q3: What advancements in generative AI have occurred since the introduction of GANs in 2014?  
### Q4: In what ways can generative AI enhance customer service within your organization?  
### Q5: How might personalized marketing strategies be developed using generative AI in the financial services sector?  
### Q6: What specific applications of generative AI could directly impact your role in the financial services industry?  
### Q7: How can you effectively communicate the benefits of generative AI to stakeholders in your organization?  
### Q8: What strategies can you implement to ensure clear communication when discussing generative AI applications with non-technical team members?  
### Q9: Reflecting on your understanding of generative AI, how can you articulate its significance in enhancing customer service to your colleagues?